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Noticeboard

**** NEW TELEPHONE SYSTEM ****

From Thursday 13th September our new telephone system will be live. We hope that this will improve patient experience when making appointments, obtaining results etc. The new system will allow patients to pick from options such as Appointments & Prescription queries enabling telephone waiting times to be shorter. Patients will also be aware of what position in the queue they are.

Our telephone number will remain the same.

*** Click Here to view our Autumn 2018 Newsletter ***

 

 

Evening and Weekend

Welcome to Clay Cross Medical Centre

About Us

Here at Clay Cross Medical Centre, The GP’s and practice staff continually strive to provide the utmost standard of healthcare.

Working within the framework of NHS Primary Care Services, our aim is to provide the highest possible standard of medical care, delivered efficiently and effectively by our multidisciplinary team. We support and safeguard children and adults in need and actively encourage patients to be proactive in the management of their care, promoting choice and personalised care wherever possible. Patient welfare is at the heart of what we all do.

We aim to nurture a culture that is open and honest, while being innovative, proactive and flexible in order to promote patient experience. We uphold a best practice approach to all aspects of healthcare, utilising specialist expertise within the team, both locally and the wider healthcare community.

Our dedicated team are here to treat minor ailments, as well as providing specialist management of long-term conditions, with clinics covering a wide range of healthcare issues, such as asthma, diabetes and cardiovascular disease. Supporting and encouraging patients, conveying compassion in both word and action.

Respect is of paramount importance at the surgery and staff pride themselves on showing courtesy, seeking understanding and treating each individual with dignity and integrity, supporting them on their healthcare journey.

Patients and healthcare professionals work together to ensure the most appropriate care is provided. Relating well within our team and developing advance working relationships within the wider healthcare community are imperative. The contribution on each member of staff is highly valued, as is involvement with our patients. Our active Patient Participation Group supports this partnership even further, enabling a dynamic approach to ensuring that patient needs are being met by practice offerings

We believe that our website will provide patients with the information they require in an easy and convenient format. It has been designed with their needs put first, from checking surgery times to letting us know what you think of us.

Clay Cross Medical Centre is proud to be part of the

Hardwick Health Consortia Group.

 


You can now find us on Facebook where we will be posting up to date information on seasonal vaccinations, general advice/guidance and lots of information.

(Site updated 08/11/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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