*** NEW TELEPHONE SYSTEM ***
From Thursday 13th September our new telephone system will be live. We hope that this will improve patient experience when making appointments, obtaining results etc. The new system will allow patients to pick from options such as Appointments & Prescription queries enabling telephone waiting times to be shorter. Patients will also be aware of what position in the queue they are.
Our telephone number will remain the same.
Opening Hours - find out how and when to see a GP
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Repeat Prescriptions - order your medication online
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register? We welcome new patients to our practice area
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Named GP for Patients aged 75 or over
As part of our commitment to more personalised care for more patients with long term conditions, from April 2014 all patients aged 75 and over will have a named, accountable GP.
The named GP will take lead responsibility for ensuring that any services, which may be required, are delivered to each patient appropriately. The named GP will work with relevant associated health and social care professionals to deliver a care package that meets the needs of the patient.
New patients aged 75 and over will be allocated a named GP on registering with the practice. Wherever possible we will try our utmost to accommodate those patients who express a preference for a particular GP to be their named GP, however, this may not always be possible. We would like to make it very apparent that this does not mean patients will have to see that GP when they come to surgery as appointments will not always be possible.
Care Data - "How information about you helps us to provide better care" - NHS England
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
YOU HAVE A CHOICE. If you are happy for your information to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care"More information can be found here www.nhs.uk/caredata and in the Library section of this website - Patient leaflet care.data patient information and care.data FAQs for patients.
European Health Insurance Card is available free at https://www.ehic.org.uk/Internet/startApplication.do